Investor FAQ's

If you hold certificates that you wish to transfer, please follow the steps below:

1. Confirm that Broadridge is the transfer agent - our name will usually appear on the certificate
2. Mail your certificates to Broadridge at the address below with a completed Legal Transfer Form which can be downloaded at the right:

    Broadridge Corporate Issuer Solutions
    P.O. Box 1342
    Brentwood, NY 11717

1. The Legal Transfer Form must be appropriately signed by all registered holders, exactly as the name(s) appear on the face of the certificate(s) or must be accompanied by a stock power bearing the appropriate signature(s).
2. The signature(s) must be guaranteed by a financial institution participating in an officially recognized Medallion Signature Guarantee Program (see below). Note that this is different from having your signature notarized.
3. Include any additional instructions indicating how you wish the shares to be transferred. These instructions should provide the name, address and Social Security Number for each transferee and should indicate the number of shares to be transferred. In some cases additional documents will be required to complete the transfer. Please refer to page two of the Legal Transfer Form for additional document requirements based on your stock transferring situation.

If you hold shares in DRS Book-Entry (no certificate), please follow the steps below:

1. Confirm that Broadridge is the transfer agent - our name will usually appear on your account statement.
2. Please send us a letter of instruction signed by all registered owners stating your intent to transfer.
3. The letter of instruction must be accompanied by a Legal Transfer Form bearing the appropriate signature(s).
4. The signature(s) must be guaranteed by a financial institution participating in an officially recognized Medallion Signature Guarantee Program (see below). Note that this is different from having your signature notarized.
5. Include any additional instructions indicating how you wish the shares to be transferred. These instructions should provide the name, address and social security number for each transferee and should indicate the number of shares to be transferred. In some cases additional documents will be required to complete the transfer. Please refer to page two of the Legal Transfer Form for additional document requirements based on your stock transferring situation.

1. Contact your broker directly
2. Your broker will ask for some basic information about your account, including:
   1. The issuer of the shares
   2. The transfer agent name (Broadridge)
   3. Your account number (obtain from your statement or online account)
   4. The number of shares you wish to transfer
   5. Whether you hold your shares in DRS (book-entry) or certificate form
3. The broker will then have the shares transferred from Broadridge to your brokerage account

If you have lost your share certificates, we can help replace the lost shares, by following the steps below. Please note, Pitney Bowes no longer issues physical certificates. Replacement shares will be credited into your current account in “book-entry”.

Step 1: Notify Broadridge in writing.
Notification via fax to: (215) 553-5402; attention Lost Securities Dept

Notification via letter to:
Broadridge Corporate Issuer Solutions
P.O. Box 1342
Brentwood, NY 11717
Broadridge will send you the documents necessary to replace your lost certificates along with instructions to complete them. Those shares will be replaced with shares that will be electronically credited into your account in book-entry.

Step 2: Complete and return paperwork

Dividend Reinvest Plans (DRIP) and Direct Stock Purchase Plans (DSPP) are plans provided on behalf of corporations to simplify investment activity. DSPPs offer investors the opportunity to buy shares directly from the corporation, via the transfer agent, often without involving a broker. Some plans do require that investors own a minimum number of shares prior to participating in a plan. The costs associated with DSPPs may be higher or lower than the costs of using a broker.
DRIPs offer shareholders the convenience of reinvesting dividends, minimizing the expense and effort associated with dividend checks.
Note that all shares held in a plan will be in DRS (book-entry) form. Certificates will not be issued for shares held in a plan.

Enrolling in a plan

1. DRIP - You may elect to have your dividends reinvested in any of the following ways:
   1. Make the selection via your online account. You will find the information under the "Dividend Payment Options" section of the website.
   2. Make the selection by filling out the form on your account statement and returning it to Broadridge.
2. DSPP – Some companies offer DSPPs, so please visit your online account to determine if a plan is available to you. If so, you may enroll in the plan in any of the following ways:
   1. Make the investment via your online account. You will find the information under the "Plan Purchase Options" section of the website.

Changing plan elections
You may change your plan investment decisions by taking the following steps:

1. Visit your online account and change your investment elections in the appropriate plan section
2. Change your elections by completing the form on your account statement and returning it to Broadridge

Selling shares held in a plan
You may sell shares held in a plan by taking one of the following steps:

1. Transfer shares to your broker via the transfer process (see FAQ "Transfers")
2. Request that Broadridge facilitate the sale of your shares by completing the form attached to your account statement and returning it to Broadridge