Global Parcel Volume Exceeds 131 Billion in 2020, up 27 Percent Year-Over-Year, Finds Pitney Bowes Parcel Shipping Index
Latest report reveals 4160 Parcels Shipped Every Second in 2020 with volume expected to double to reach 266 billion in 2026
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The Pitney Bowes Parcel Shipping Index, now in its sixth year, reveals parcel volume increased across all regions in 2020 with the exception of
Carrier parcel revenue increased across all 13 countries in 2020, collectively reaching
The latest Index introduces a new performance measure, revenue per parcel. Tracking this datapoint provides insight into carriers’ ability to respond profitably to changing market conditions.
Key findings from the latest Parcel Shipping Index include:
- Parcel volume reached 131.2 billion in 2020, up 27 percent from 103.2 billion
- 4160 parcels shipped per second compared to 3248 in 2019
- Parcel revenue reached
$429.5 billion, up 22 percent since 2019
- Highest CAGR 2014-20 for parcel volume was generated by
Chinaat 35 percent followed by Brazil at 18 percent and Indiaat 15 percent
- Highest CAGR 2014-20 for parcel revenue was generated by
Chinaat 27 percent followed by Indiaat 16 percent and US and UK, both with 11 percent
- The top three markets by revenue – US at
$171.4 billion, Chinaat $127.5 billionand Japanat $33.3 billion- represented 77 percent of global parcel revenue in 2020 Chinaremains the largest market in terms of parcel volume, reaching 83.4 billion, up 31 percent from 63.5bn, followed by the US at 20.2 billion and Japanat 9.1 billion United Statesremained the market with the highest carrier revenue, reaching $171.4 billion, an increase of 29 percent year over year
- Brazil experienced the highest year-over-year parcel volume growth at 46 percent to 1.2 billion parcels, followed by the US at 37 percent and
UKat 33 percent Japansaw an increase in parcel volume for the first time in three years, with volume reaching 9.1bn, up from 9bn in 2019
- India’s parcel volume decreased but carrier revenue continued to grow, reaching
$4.5bn, up from $4.4the previous year United Kingdomsaw the highest increase in carrier revenue, up 37 percent year over year to $22.2 billion Francegenerated the highest revenue per parcel at $9.3
“For six years, the Pitney Bowes Parcel Shipping Index has tracked monumental change across the shipping and logistics industry, reflecting shifting consumer behaviors and carriers’ ability to adapt at scale,” said
The Pitney Bowes Parcel Shipping Index measures volume and spend for business-to-business, business-to-consumer, consumer-to-business and consumer-consigned shipments with weight up to 31.5 kg (70 lbs.) in 13 major markets, representing 3.8 billion people in the
Parcel Shipping Index Findings by Region
- Brazil’s increase in parcel volume was the highest across the study, exceeding one billion for the first time, reaching 1.2 billion in 2020 – a 46 percent increase from 0.85 billion in 2019. Its revenue per parcel showed the highest rate of decline, at -22 percent y-o-
y. Brazil Postdecreased its revenue market share by 15 percentage points with a 27 percent revenue share decline CAGR 2014-2020.
- Canada’s increase in revenue was one of the highest in the study at 29 percent, reaching
$11.5 billion, up from $8.9 billion. Volume reached 1.6 billion, up 29 percent. United Statesgenerated the highest carrier revenue in the Index, at $171.4 billion, an increase of 29 percent y-o- y. Parcelvolume rose by 37 percent to reach 20.2 billion. Parcels per capita reached 61 in 2020, up from 45 in the previous year. The rise of Amazon Logistics was most prominent in the US as UPS’ and FedEx’s share of both parcel volume and revenue declined. Amazon Logistics generated 109 percent y-o-y parcel revenue growth and 127 percent increase in parcel volume. Francegenerated the highest revenue per parcel in the Index at $9.3. Parcel volume reached 1.6 billion, up 18 percent year over year. Revenue rose 11 percent to $14.6 billion. Germanygenerated 4.1 billion parcels in 2020, up 12 percent from 3.7 billion the previous year. Carrier revenues reached $21.6 billion, up 18 percent, while revenue per parcel rose 5 percent to $5.3. All larger carriers including DPD, DHL and GLS reported revenue growth, while smaller carriers comprising ‘others’ saw their growth decline. Italysaw parcel volumes exceed 1 billion for the first time, reaching 1.3 billion, up 31 percent from 2019. Carriers generated $9.6 billionin parcel revenue, a 24 percent y-o-y increase. While revenues per parcel were some of the highest in the Index at $7.4, this was a decline of 5 percent from the year prior. Norwaygenerated 98.5 million parcels, up from 76 million the previous year. Revenues reached $210.7 million. Posten Norge retained 79 percent of carrier volume market share as it has every year since 2014, with revenue per parcel reaching $2.1. Swedensaw parcel volumes reach 170 million, up 26 percent y-o-y reaching 17 parcels per capita, an increase from 13. Carrier revenue per parcel is $2.1and had been declining since 2016. UKgenerated the highest increase in carrier revenue across the Index, up 37 percent to $22.2 billionfrom $16.1in 2019. Revenue per parcel increased – for the first time since 2016 – to $4.4. Of the major carriers, Hermes saw the biggest increase in market share (from 6 percent to 11 percent) and the highest growth in volume (63 percent). Parcels per capita rose to 74 – the highest in the Index - from 56 in 2019. Australiagenerated the third highest revenue per parcel across the Index, at $7.6after Franceat $9.3and the US at $8.5, although this has fallen since it reached $9.8in 2014. Revenue reached $7.8 billion, up 9 percent. Parcel volume reached 1 billion for the first time, up from 934 million in 2019. Australia Postretains its dominant market share of 40 percent of the market by volume and 39 percent by revenue. Chinareached 83.4 billion in parcel volume up from 63.5 billion in 2019, the largest of all markets by volume and the first country in the Index forecast to reach 100 billion in 2021, which it is expected to reach in 2021. Parcels per capita reached 58 from 45 in the year prior. Parcel revenue reached $127.5 billion, up 17 percent y-o-y. Indiawas the only country to see a decline in parcel volume in 2020, down 16 percent to 2.4 billion parcels from 2.9 billion in 2019. This is likely to be a result of pandemic-related exceptional circumstances and not considered a trend. Despite this volume decline Indiagenerated a 3 percent increase in parcel shipping revenue reaching $4.5 billion. Amazon Logistics has been steadily increasing its market share by volume with 4 percent CAGR from 2014-20.
- Japan’s parcel volume reached 9.1 billion, up from 9 billion in 2019. Revenue increased by 6 percent to
$33.3 billion. While parcel revenue has grown steadily since 2016, parcel volumes peaked in 2017 at 9.6 billion.
To download the Pitney Bowes Parcel Shipping Index ebook and view the video, infographic and interactive map, please visit https://www.pitneybowes.com/us/shipping-index.html.
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About the Pitney Bowes Parcel Shipping Index
The Pitney Bowes Parcel Shipping Index measures parcel volume and spend for business-to-business, business-to-consumer, consumer-to-business and consumer consigned shipments with weight up to 31.5kg (70 pounds) across
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