STAMFORD, Conn.--(BUSINESS WIRE)--Feb. 29, 2000--Pitney Bowes Inc. (NYSE:PBI) announced today the formation of docSense.com, a new stand-alone business that offers professional services and software solutions for Internet billing, payment and statement applications. Located in Fairfield County, Connecticut, one of the country's hottest growth areas for Internet firms, docSense.com will serve the needs of large companies transitioning their current paper-based billing and statement processes to web-enabled delivery.

This significant move comes at a time when digital delivery of bills and statements is poised for rapid growth. According to recent studies from two premier industry analysts, consumers are very interested in this new, convenient personal business option. In fact, Forrester Research projects consumer adoption of electronic bill presentment to reach 33 percent of American households by 2004. And Killen & Associates' research predicts that the electronic bill presentment market will increase from less than $3 billion in 1999 by over tenfold, to $31.7 billion, in 2005.

Consumers are going to expect online payment options, and billers will face increasing complexities as they integrate electronic bill presentment into their current processes. docSense.com has the enabling technology and services to help businesses link their paper-based legacy applications to new Internet- and Intranet-based delivery systems.

"docSense.com is a natural extension of Pitney Bowes as a messaging company," said Mike Critelli, CEO of Pitney Bowes. "Delivery of documents via the web is an outgrowth and evolution of our customers' current processes. We support critical billing operations in many of the world's largest companies, such as American Express, Sears, Aetna, Sprint, United Illuminating, and US West. docSense.com will leverage that expertise, technology and trust to the customer's advantage in this new market."

docSense.com product and service offerings provide a single-point gateway for high-volume mailers to extract information from legacy systems and send the data to bill consolidators such as CheckFree and Spectrum, consumer service providers such as AOL, or to their own web site.

"In all of the public dialog about electronic bill and statement presentment, more attention should be focused on the mission-critical requirements of billers and statement providers," said Karl Schumacher, President of docSense.com. "Critical processes--customer service, marketing, regulatory compliance, accounts receivable and billing--are all inextricably linked in these firms to provide maximum productivity, lower operational costs and support seamless, high-quality customer service. We are the biller's advocate in this fast-changing world. We understand the premium that businesses place on customer relationships."

docSense.com is well positioned to become the premier provider in this rapidly expanding marketplace. "This is a logical step for Pitney Bowes," said Kevin Keleghan, President of Credit Services for Sears. "They have the software, services and support to deliver a digital solution that builds on their hard copy expertise."

docSense.com is a new business of Pitney Bowes Inc. For more information about docSense.com, visit www.docSense.com. Pitney Bowes Inc. is a $4.4 billion provider of informed mail and message management. For more information visit www.pitneybowes.com.

     CONTACT:  Lynn Stefik
               630-435-7516
               lstefik@pbss.com
                       or
               Ruder Finn, New York
               Amy Zelvin
               212-583-2795
               zelvina@ruderfinn.com